Privacy Policy

This privacy policy sets out the basis on which any personal data we collect from you, or that you provide to Velo-Tech Cheshire.  Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

1) INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following data about you including:

1.1 Information that you provide by filling in a Contact Forms on our site or by corresponding with us by phone, e-mail or otherwise.  The information you give us may include your name, address, e-mail address, phone number, bike type and communication preferences.

1.2 If you contact us, we may keep a record of that correspondence.

1.3 Details of our discussion or visits to our site including products or services you discussed.

2) USES MADE OF THE INFORMATION

2.1 Information you give to us. We will use this information:

a) to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, services or products that you request from us.

b) to provide you with information about other new services or products we offer that are similar to those that you have already purchased or enquired about.

c) to notify you about updates and changes to our services

2.2 Information we collect about you. We will use this information:

a) to respond to enquiries

b) to follow up requests for information and services

c) to administer your account and

d) to inform you about new products, services or events that we may be involved with

3) WHERE WE STORE YOUR PERSONAL DATA

We store your personal data on our systems which are secure and which we do not share with other people or organisations unless you request it.

4) Use of Cookies

4.1 This website uses cookies to distinguish you from other users of our website. A cookie is a small piece of data that is sent from our web server to your browser, which is saved on the hard drive of your computer. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. You can change your browser settings to refuse cookies or alert you when a cookie is being sent at any time.

4.2 Session cookies are used to keep track of information needed by a user and their browser on their journey through a website. Session cookies are necessary for your use of the website. If we use cookies, we generally only use session cookies. We may use permanent cookies, which enable basic web traffic analysis using Google Analytics or similar analytical tools. These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

5) YOUR RIGHTS

5.1 You have the right to ask us not to process your personal data for marketing purposes. You can exercise your right by not ticking the relevant box on the Contact form

5.2 Our site may, from time to time, contain links to and from the websites of other cycling related websites.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites.

6) ACCESS TO INFORMATION

The Data Protection Act gives you the right to access information held about you. Your right of access can be exercised in accordance with that Act.

7) CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

8) CONTACT

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to Martin Girdwood at Velo-Tech Cheshire on: 07929 892429